General Assistant role – full time, closing date 20/07/2020:

We are looking for a fantastic new member to join our shop team in our busy, award winning deli and farm shop in Brockley, near Backwell.

We are a growing business with an award-winning bakery based in East Bristol, another premises to open in the near future, and a plan to invest in more food related ventures in the upcoming years! We are keen to employ someone that would like to learn and develop their skills in an independent small business where the key focus is the delivery of exceptional customer service, empowerment of team members and striving to create a fun, exciting shopping experience.

The role would suit someone ambitious, with a love for good food, a natural people person with a flair for customer service and a willingness to learn and contribute ideas in a quickly-changing environment. We take pride in being a local, independent business and a lot of our customers shop regularly so feel like family to us.

The role includes:

Serving customers using a till

Organising and stocking up the fruit and veg display to our high standards

Making coffee to an exceptional standard

Ensuring regular customers as well as new customers receive a consistently high level of customer service

Identifying low stock areas and replenishing the shelves to provide a consistently appealing display

Maintaining high cleaning standards

An awareness of basic food hygiene procedures such as best before dates

Developing ideas as a team

Job requirements:

Excellent communication skills including appropriate body language

A can-do, positive attitude

Attentive with a work ethos of ‘going the extra mile’ for our customers

Customer service focused

Good attention to detail

Great teamwork skills

Basic mathematic skills

An ability to prioritise

An ability to make telephone orders using a stock order form

A passion for locally sourced products

Gain a general understanding of the products stocked to be able to advise customers

Flexibility

Adaptability

Self-aware with a willingness to reflect on practice

Contribute to ideas to improve the shopping experience

To be open and honest with the team, and able to raise any issues that arise

Applicants must be physically fit as some heavy lifting is required (e.g. 20kg bags of potatoes)

What we can offer

40 hours per week worked over 5 days, some weekend work required

Paid lunch breaks

Lunch and hot drinks provided

Staff discount on all products

Career progression opportunities

32-40 hours per week

The job will be based in our on-site in our busy farm shop.

Specific experience not necessary as full training will be given for the right candidate

If you are interested in applying, we would love to hear from you!

Please apply in writing via email to hello@brockleystores.co.uk explaining how you would meet the job requirements specified above, along with a copy of your CV by the 20th July 2020.